Customer Story Overview
Monitor and Enhance Service Through Powerful Technology
Solinftec worked closely with West Central FS, Inc., a Growmark cooperative located in Galesburg, IL, to enhance the Solinftec technology as it was being adapted to the U.S. market. As an ongoing partner with Solinftec, West Central FS continues to utilize the agtech to monitor machines, improve communication, find efficiencies and reduce stress for staff.
The Challenge
West Central FS serves more than 6,000 customers from 29 service centers in Illinois and Iowa. As technology evolves in the agriculture industry, customers are asking for data to back up results on their fields, and West Central FS needs to help show how their service is efficient and measurable.
The Opportunity
The Result
The Solinftec solutions helped to increase efficiencies, profitabilities and reduce expenses. By doing this, the West Central team has been able to save on equipment, save money and improve its service to customers to help grow its business.
“Solinftec is an operations efficiency tool that can provide so many things. Increase efficiencies, profitabilities, reduce expenses.”
“Help to save equipment, save hours, save money. They can make you more efficient and more profitable with less equipment - if we do the job right. We can save people hours by sending them home early to spend time with their family.”
Rich DeSchepper, Seed & Technology Manager | West Central FS
AgTech Market Trends
Getting More Out of Your Operators and Machines
Many management team members at ag retailers and cooperatives are asking ‘how do we get more out of the machines we have currently - and how do we serve our farmers better?’
West Central FS and Growmark wanted to solve this problem and partnered with Solinftec to work on answering these questions.
“Solinftec sets themselves apart and one way they do that is their team.”
“They’re the boots on the ground working for us to make our jobs easier, giving us peace of mind, helping us get home sooner to be with our families. That's one thing I cannot stress enough. Their team strives to be the best they can for our team - and they become our team.”
Brandon Hall, Location Manager | West Central FS
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